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Water Softener

Water softeners are becoming more and more popular as they are a way of providing healthier water to homes while also making homes and businesses more energy efficient. Water softening works by softening what is referred to as ‘hard’ water. Hard water is the term used to define water that has high levels of magnesium and calcium. Too much hard water in your pipes can cause them to clog. It is also difficult for hard water to break down dish soap and detergent.

A solution to an overabundance of hard water is to add a water softener to your home or business. This will remove the ions which are responsible for creating hard water.

The Benefits of Using Water Softeners

There are quite a few benefits that come with the addition of a water softener to your home or business and here is a look at a few of the ways this can work for you:

  • Better Energy Efficiency – A lot of boilers depend on the flow of water. When hard water is flowing through that system, it can lead to a buildup of lime scale. Those deposits can clog pipes and even if water can still flow through those pipes, it has to work a lot more to do so. That raises the cost of heating water by as much as 20%.

  • Improved appliance performance – Too much lime scale can also do damage to household appliances, such as washing machines. The machines will have to work harder and that could take years off their usage. Converting to soft water will increase the lifespan of your appliances.

The Installation Process

A water softener is connected right to your home’s water supply. It functions by collecting minerals in its tank and later removes them with a simple flushing. There is an ion exchanger within these water softeners and its purpose is to exchange ions like magnesium and calcium in favor of healthier ones like potassium. Water softeners have different functionality when it comes to operating status as they can be automatic or manual.

Water softeners are also long lasting and do not have to be changed out regularly. Once it is installed, you can sit back and enjoy soft water for years to come. The maintenance of some water softeners require the occasional addition of salt. A technician at Brown Well & Water Supply will advise you on the proper way to maintain the water softener for your home or business.

CSI Products

CSI water softeners can resolve common issues caused by hard water, like spots on fixtures and dishes, unpleasant odors or clogged drains. Hard water is the result of a combination of dissolved calcium and magnesium. These minerals cause soap scum and water spots on water fixtures, and can greatly shorten the lifespan of common appliances.

Hard water frequently necessitates 20-30% more energy to heat water, and 3-4 times more soap and detergent for cleaning and laundry. Review our comprehensive line of CSI Water water softeners below, or talk to us today if you’d like assistance selecting a solution.

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Brown Well & Water Supply Water Softeners Available in North Carolina

The CSI City Water Softener

(pictured above)


  • Reduces hardness (Calcium & Magnesium)

  • Reduces Chlorine and Chloramine taste and odor

  • Signature Series 2™ timeclok or meter initiated controls

  • Legacy View Bluetooth enabled control valve for advanced diagnostics and simplified setup

  • Features Enpress® Vortech™ mid-plate technology

  • Adjustable cycle times

  • Calendar Day Override (metered versions only)

  • 3/4″ FNPT stainless steel bypass

  • 1″ FNPT stainless steel bypass (optional)

  • High Flow 1′ distributor tube

  • High capacity cation exchange resin

  • High Flow brine safety float assembly, overflow fitting, grid plate and brine well

  • Simple 9 volt battery back-up keeps electronic meter active and will motor control valve to shut off position if in regeneration during power failure

Water Softener FAQs

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